Shipping Damage
My item was damaged in shipping. | ||||
1. | Call us immediately at 1-800-570-4533. Do not submit a request for an RMA. | |||
2. | This claim must be made with the carrier as soon as the package arrives. | |||
3. | You must save all packaging material for an inspection by the carrier. | |||
4. | Do not under any circumstances ship the product back. | |||
5. | If you need a replacement product shipped, place a new order. We will issue a refund for the original damaged order once the claim is settled. |