Advance Exchange Core Return

Return a core from our Advance Exchange Program
1. It is the customer's responsibility to prepay the freight charges as well as insure all items returned to us. Items must be shipped via a traceable method; e.g. UPS, Fedex or USPS with delivery confirmation. We will not accept COD shipments, nor are we responsible for return shipping charges. Lake Erie Systems does not offer reimbursement.
2. Cores must be returned within 30 days of the original ship date or you may be upcharged.
3. Core items must be in “as failed” condition. We will not accept cores that have been damaged by lightning strikes, power surges or flooding. We reserve the right to reject any core damaged beyond repair. Cores not properly packed and damage in shipping will be rejected. 
4. A return address label with your RMA number will be included in the package with your advance exchange item. The RMA number will also appear on the packing list and invoice. If you lost this number you may use this online form to request the number be sent to you again via email.
5. We will not accept items shipped to us without an RMA number.

 

 Please fill in your company name, phone number,  sales order number (SO#), part number, and indicate advance exchange core return in the message body.